Orders can be placed online, by phone, fax, email, and through the mail. To order over the phone simply call 833-562-4327 to speak with one of our sales representatives. Our call center operates Monday - Friday, 8am - 5pm CST. Orders may be faxed to 800-521-5027, or mailed to our sales department at the address listed below. Click here for a printable order form. Please include the item #, description, size and/or color as required for each product you wish to order.
Because all items are not in stock at all times, please allow sufficient lead time when ordering. Please include name, address and customer account number with orders. Your customer account number appears above your name on the address label of this catalog. Using it for each order or inquiry speeds response time!
Most order delays are due to missing information. Be sure to specify sizes, colors, and any personalization.
Visa, Mastercard, AE, and Discover orders are accepted. All other orders, prior to shipment must be paid in full by check, money order, or credit card. We will make partial shipments to meet customer deadlines. Partial invoices must be paid within our payment terms.
Unexpected demands or production delays on occasion may result in items that are temporarily out of stock. It is our policy to ship all available merchandise and back order the balance unless the customer specifies otherwise.
We fully guarantee all merchandise against defects in material and workmanship.
Please check packing slip and review order. Items that are damaged, missing, or defective, must be reported within 48 hrs of package delivery. Knights of Columbus Uniforms does NOT accept responsibility for items reported 48 hrs after delivery. If an item arrives in a damaged box, please email photos of damage to email@example.com.
We cannot accept responsibility for missing or damaged items reported more than 48 hours after delivery.
All orders ship UPS Ground by default. Other methods may be specified at Checkout. Shipments are F.O.B. Oxford, AL with shipping charges prepaid and added to the invoice. Our shipping department routes all shipments unless requested otherwise. Shipping prices are subject to change. The prices stated below are estimates; shipping costs include shipping expenses, handling, and insurance if shipped via UPS.
All shipping charges are non-refundable.
All orders shipping to an APO, FPO or P.O. Box will ship US Priority Mail without exception. Do not select any option aside from UPS Ground when shipping to an APO, FPO or P.O. Box. There will be NO refunds on the wrong selection.
IF IN STOCK - Orders placed after 12PM CST will ship the next business day; Monday–Friday excluding holidays.
Unexpected demands or production delays on occasion may result in items that are temporarily out of stock. It is our policy to ship all available merchandise and back order the balance unless customer specifies otherwise.
The day the order is processed does not count as a shipping day.
For example - a 2nd Day order placed on Thursday after 12PM CST will not arrive until Tuesday. If you place an order on the web on a Friday by 12PM CST and select Next Day shipping you will get your order on Monday, if your order is placed after 12PM CST you will receive your order on Tuesday.
Saturday delivery is not available via the web, but you can call and add this to your order before 12PM CST. When requesting Next Day Saturday delivery there will be an additional charge to your credit card based on your order.
For example - If you place an order on the web and call by Friday by 12PM CST to request Saturday Delivery, we will charge your card the extra fee and you will receive your order on Saturday, otherwise you will receive your order on Monday.